LightBlog

Tuesday, June 19, 2018

IBM Walkin Freshers in Hyderabad As Technical Support Associate On 19th to 22nd June 2018





More details regarding IBM Walkin is given below.

Company Name: IBM

Job Location: Hyderabad

Experience: Freshers/Experienced (0 to 4 years)

Job Type: Walkin

Job Category: BPO

Job Position: Technical Support Associate (Voice)

Qualification: Any Graduation

Year of Passing: 2016, 2017, 2018 Passouts (only those who have completed the exams and are awaiting results with no previous backlogs)

Eligibility Criteria:

Good technical skills.
Fluency in English Communications Skills (both spoken and written) / soft skills.

Job Description:

Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
Handling inbound calls / emails / chats resolving technical issues for end users
Proficient in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
Proficient in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.
Ability to identify basic hardware parts and awareness of basic hardware concepts.
User level familiarity with at least one e-mail client – Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems.
Awareness of basic networking concepts and technologies.
Questioning / probing skills, as relevant to the issue and level of the caller.
Shift Timings: Shifts will be 24×7 in nature and can vary depending on geographies supported.

Documents Required:

Please carry soft copies of the below documents on a USB drive (ensure education docs scanned have all borders visible).

Updated Resume (Hard Copy).
Original Photo Id proof (PAN Card/Passport/Voter’s Card/Driving License/Aadhar card)
Copy of your highest education mark sheets (All years/ semesters).
Copy of your highest education (Degree Certificate / Convocation Certificate).
Current company’s offer or appraisal letter (whichever is the latest).
Experience Letters from two most recent employers.
Last three months pay slips (with passwords, if any).

Note:

The dress code for the day is business formals or smart casuals.
As we have no constraints to carrying a pen-drive onto the premises, we would request to refrain from carrying a laptop with you for security reasons.
Please do not carry bags/Back packs as they are not allowed inside the IBM premises.
Your cooperation in this matter is much appreciated.

How To Apply: Apply For This Job.

Walkin Date: 19th, 20th, 21st, 22nd June 2018

Walkin Time: 11.00 AM to 2.00 PM

Walkin Venue:

IBM India Pvt Ltd,
3B, Mindspace,
Hi-Tech City, Madhapur,
Hyderabad – 500081

Contact Person: Padmaja / Praveen

Company Website: www.ibm.com

No comments:

Post a Comment